Workshop notes
Occasional emails on caring for your jewellery, plus what we are working on in Witney.
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The process
Call at the workshop or send us a few photographs and a description of what has gone wrong. We will tell you what we can look at and when.
We examine the metal, the settings and any stones under magnification, then give you a clear quote and an honest view of what the piece will take.
What we offer
Snapped chains, tired links and clasps that let go are repaired or replaced, keeping the original look of the piece wherever we can.
Surface scratches, dull patches and tarnish are worked out by hand, then the piece is finished to the sheen you want, matte or bright.
Inherited stones and old metal can be reworked into something you will actually wear, from a simple resize to a newly designed setting.
The bench
Every piece that comes to us is worked on at the bench in Witney, using traditional hand tools and a jeweller's eye. We take the time to understand the piece before we touch it, so the repair suits the jewellery rather than the other way round.
Service scope
Sizing up or down, reshaping a distorted band and rebuilding worn shanks are all routine work for us, in gold, silver and platinum.
We mend broken links, replace worn jump rings and fit new clasps so a favourite chain goes back into everyday rotation.
Retipping worn claws, rebuilding a setting and re-seating a stone are done with the stone kept safe and the mount left sound.
Strands are restrung on silk or wire as the piece requires, with knots tied between beads and the clasp checked or replaced.
Ultrasonic cleaning, hand polishing and retexturing bring tired metal back to a finish that suits the age and style of the piece.
Old gold and inherited stones can be worked into a new design, whether that is a fresh setting or a piece made from scratch.
Limits
Get in touch
Bring your jewellery to the workshop or send us the details, and we will arrange a repair that suits the piece.